BRAND PERFORMANCE COMPANY
Dear problem, consider
yourself solved
We are Dear Problem, a brand performance company from Vilnius. Strategy, communication, internal culture, and production, all under one roof. Strong ideas, consistent execution, delivered at speed.
SO, WHERE DOES
IT HURT?
Choose the challenge that keeps you up at night. Every card opens our take.
A BRAND THAT
NO ONE REMEMBERS,
we build identities that stick. Strategy first, opinions second.
A MESSAGE THAT
NOBODY HEARS,
we turn positioning into communication that gets attention and gets results.
A TEAM THAT’S
OUT OF SYNC,
we build internal business cultures that give people reasons to stay, grow, and care.
A CAMPAIGN
STUCK IN A DECK,
we produce it. Shoot, design, code, done.
A LAUNCH WITH
NO TIME LEFT,
speed is our habit, not exception. In-house production keeps it that way.
A PROBLEM TOO
ODD TO NAME,
odd is our favourite category. Free the odd, solve the rest.
Four ways we solve brand problems
One partner from strategy to production. No handoffs and no lost weeks.
DEAR IDENTITY
We help organisations build or reinvent their brands through strategic, goal oriented thinking. Positioning that survives contact with the market.
We help organisations grow from within, because culture drives performance, attracts talent and supports sustainable growth.
DEAR COMMS
We help organisations tell their story to the world, turning positioning into clear communication that changes business outcomes.
Our in-house production and technology team makes strategy real. The people who shape the strategy are there to make it happen.
14
years solving brand problems
1
roof, strategy to production
30+
industries, public and private
7000+
projects delivered
1
roof, strategy to production
14
years solving problems
7000+
projects delivered
30+
industries, public and private
WORK THAT MADE A DIFFERENCE
Every case study started with a unique brand problem and ended with a shift.
HOW A PROBLEM DISAPPEARS?
01
YOU WRITE
Tell us about your brand problem in your own words. No brief template required, a few sentences will do.
02
WE LISTEN
30 min session to look at your problem differently. No pitch. Just questions, thinking and honest opinions.
03
WE SOLVE
Strategy, creative work and production planned as one process, with one team accountable for it.
04
WE PROVE
Success is defined upfront and measured honestly. You see what worked, what didn’t and what changed.
KIND WORDS FROM OUR FORMER PROBLEM OWNERS
“This team understands that in the public sector, creativity must come with responsibility. They find clear, thoughtful solutions that stand the test of time.”
Jolita MažeikienėChief Communications&Marketing Officer, ALTRA
“Dear Problem brings continuity to a fast-moving marketing environment. They understand our business, know what each channel requires and manage a high volume of campaign assets with precision, patience and reliability.”
Kristina & Goda
Marketing & Communication, RIMI
“Looking beyond communication, Dear Problem helped us turn complex science into a clear proposition and build Ticking Biology into a platform for real change.”
Dr. Jūra LašasNeuroscientist, Founder of Ticking Biology
“A dedicated team, focused on solving the problem. We will put what they created to good use and remember our collaboration warmly.”
Asta ValatkevičienėCommunications CoordinatorAntakalnis CLINIC
‘We are greater with the sea.’ This line captures it perfectly – with precision and honesty. We still use it today as we continue to help people recognise the sea as one of our country’s greatest treasures.”
Nina PuteikienėHead of Cultural Communication and MarketingLithuanian SEA MUSEUM
“They care about the result as much as we do. Across multiple brands, channels and deadlines, they keep the scope clear and the work moving. We know we can rely on them.”
Viktorija LukoševičiūtėMarketing Project Manager, REALCO
ONE TEAM, EVERY STEP OF THE WAY
Film, animation, design, web and AI solutions, produced by our team.
RECOGNITIONS
NOT READY TO TALK? TAKE THE PROBLEM BRIEF
A one page framework we use to define a brand problem before anyone spends a penny solving it. Free and practical.
We’ll send the brief to this email either way. See our Privacy Policy.
QUESTIONS WE HEAR
BEFORE HELLO
What is a brand performance company?
An agency that treats brand and performance as one job. We build the strategy, produce the creative outlets and measure the business result, with one team accountable for all.
How much does a project cost?
Honest answer: it depends on the problem. Identity projects, campaigns and production have very different scopes. Write to us with a budget range and we will tell you plainly what it buys. No work starts without an agreed estimate.
How fast can you start?
Usually within one week. Production only requests can move faster. Speed is part of the offer, not a surcharge.
Do you work with public sector organisations?
Yes, often. Vilnius City Municipality, the Ministry of Health, Regitra and other institutions have trusted us with public communication. We know the procedures and we respect the deadlines.
Can we hire you for production only?
Yes. Dear Tools works as a standalone team for video, animation, design, web, apps, and AI integration. Strategy is welcome, not mandatory.